FusionPBX Alternative

The modern alternative
to FusionPBX.

FusionPBX is a great open-source PBX. But if you're running a telecom business — billing customers, managing DIDs, provisioning at scale — you need CarrierPilot.

Feature comparison

FeatureFusionPBXCarrierPilot
Setup time
Days to weeks
Hours
Billing engine
CGRates real-time billing
Customer management
Manual / DIY
Full CRM-style portal
DID management
Basic
100+ countries, bulk import
White label
Multi-tenant, custom domain
REST API
Limited
Full REST API + Webhooks
Fraud protection
Real-time anomaly detection
Team roles
Admin only
5 role types
Invoicing
Manual
Automated PDF invoices
Hosted SaaS
Self-hosted only
Fully managed cloud
Analytics dashboard
Basic CDR reports
Real-time command center
Support
Community forums
Email, priority, SLA tiers

Why operators are switching from FusionPBX

FusionPBX has no billing engine

FusionPBX is a PBX platform, not a telecom business platform. If you want to bill customers, you need to integrate a separate billing system — that's months of work. CarrierPilot ships CGRates-powered real-time billing out of the box.

Customer management is completely manual

With FusionPBX, every customer provisioning step is a manual config operation. CarrierPilot has a full customer management portal, self-service for customers, and automated provisioning workflows.

No white label capability

If you want to sell VoIP under your own brand with FusionPBX, you're building a custom frontend from scratch. CarrierPilot ships multi-tenant white label with custom domains on Business plan.

You need a consultant to run it

FusionPBX requires deep FreeSWITCH expertise to configure and maintain. CarrierPilot is designed so any operator can manage it without a telecom engineer on staff.

Migration from FusionPBX

Enterprise plans include hands-on migration assistance. We've moved operators from FusionPBX to CarrierPilot without downtime.